View Our Website View All Jobs

Customer Success Manager

The Onboarding Customer Success team consists of personable, detail-oriented and problem-solving individuals, who advise and guide a wide variety of customers, ensuring they launch Yazamo products successfully, adopt it widely and are continually driving business value from Yazamo.

If you join us, we’ll commit to helping you learn and grow. We’ll make sure you’re responsible for and working on meaningful challenges from your very first day, and we’ll invest the time, effort and mentorship you need to succeed at them

Responsibilities:

  • You will coach customers to be product experts and train their teams on Yazamo best practices so they become increasingly self-sufficient.
  • You will identify common customer challenges and proactively suggest better solutions, while relaying valuable feedback and trends, back to the Product team.
  • You’ll translate business needs and product requirements into new solutions for customers.
  • You’ll create customer onboarding assets, adapt existing customer onboarding assets and work with product marketing to refine existing and create new onboarding assets.
  • You will help drive customer references and case studies to our Marketing team.
  • Put Customer needs first, empathizing with every aspect of the customer experience.

Some testimonials from our customers

"LeadQuizzes has been the BEST tool of generating new leads we’ve ever used! We are generating leads at only $.13/lead – giving us a HUGE competitive advantage. Additionally, we sell hoof boots for horses, which is a new concept for our industry and it requires a lot of customer education. LeadQuizzes is the perfect way to begin that education process."

"LeadQuizzes has been a tremendous competitive advantage in our ability to grow our email list and create a bigger impact. We used the done-for-you option. They have been very responsive and extremely consistent at meeting their deadlines. Overall it’s been a great experience!"

A little About us:

Yazamo is an exciting, young company full of individuals and innovators with a mission to give businesses a platform to develop, optimize, and scale their online marketing efforts. We strive to stay ahead of the curve and develop applications that take advantage of the best that web technology has to offer. 

What we offer:

Working for a promising startup is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. If you bring your ‘A game’ to the table, here’s what we’ll bring:

  • Competitive salary and benefits
  • Unlimited Paid Vacation. Take vacation whenever you need it -- we don't count days.
  • A fully stocked snack bar and drink fridge to keep you fueled
  • Challenging and meaningful problems to solve - you will invariably make a difference and impact
  • The room and tools you need to create and succeed
  • And in case you were wondering: no politics, no b.s., and no jerks

Work With The Best

You will be pushed to achieve your absolute best on a daily basis. We know that “A” players attract “A” players. If you are hired, you can expect to be surrounded by an extremely talented, driven, and positive team that wants to grow just as much as you. Get in, and you’ll be surrounded by friends, peers and a network that will help you move your life to a whole new level.

Play Just As Hard As You Work

While we work on the cutting edge of our industry and deliver incredible results, we believe that work should also be fun and people should look forward to coming in every day.

Every month our team goes on an all expense paid activity like GoKart Racing, TopGolf, or even Tour de Tavern!
You can often find members of our team hiking or bar hopping on the weekends.
And if you think you've got the chops, you might compete against us in a game of Call of Duty or FIFA!

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150